What Train Driver Recruiters Are Actually Looking For
Every UK Train Operating Company assesses against the same seven Non-Technical Skills: Diligence, Decision Making & Action, Self-Management, Communication, Cooperation & Working with Others, Workload Management and Situational Awareness. This article explains what each one actually means in cab terms, and how to evidence it in your CV, MMI and DMI.
- Diligence — sustained accuracy under monotonous conditions.
- Decision Making — defaulting to the rule when in doubt.
- Self-Management — turning up on time, prepared, calibrated.
- Communication — structured, factual, in the right order.
- Cooperation — handover discipline with guard, signaller, control.
- Workload Management — recognising overload before it becomes an error.
- Situational Awareness — knowing what changed and why it matters.
Frequently asked questions
- What is the Non-Technical Skills (NTS) framework?
- A set of seven behavioural competencies used across UK rail safety-critical roles: Diligence, Decision Making & Action, Self-Management, Communication, Cooperation & Working with Others, Workload Management and Situational Awareness. Every train driver competency question maps to one or more.